Millioner logo

Privacy Policy

This privacy policy outlines how Millioner collects, uses, stores, and protects your personal information when you access and use our online slot game platform. We are committed to safeguarding your data and maintaining transparency about our practices. By using Millioner, you acknowledge that you have read and understood this policy and consent to the collection and processing of your information as described herein.

Information We Collect

When you register and play at Millioner, we collect several categories of personal information necessary for operating our services. This includes identification data such as your full name, date of birth, residential address, email address, and telephone number. We also collect financial information including payment card details, bank account numbers, transaction history, and deposit and withdrawal records. Technical data is automatically gathered through cookies and similar technologies, encompassing your IP address, device type, browser information, operating system, and gameplay activity logs. For verification purposes and to comply with regulatory requirements, we may request copies of identification documents such as passports, driving licences, or utility bills. All information collected serves specific purposes related to account management, payment processing, regulatory compliance, and service improvement.

How We Use Your Information

Your personal data is processed for clearly defined purposes that enable us to provide our gaming services effectively and lawfully. We use your information to create and manage your Millioner account, verify your identity and age to ensure compliance with gambling regulations in Ireland, process deposits and withdrawals, and maintain accurate financial records. Your data helps us detect and prevent fraudulent activity, money laundering, and other illegal activities whilst supporting safe gaming practices. We analyse gameplay patterns and preferences to enhance user experience and develop new features. Communication purposes include sending important account notifications, updates about our services, and responses to your enquiries. Marketing communications are only sent with your explicit consent and you may opt out at any time. We share your information with payment processors, verification services, regulatory authorities when legally required, and technical service providers who assist in platform operations, all under strict confidentiality agreements.

Data Security and Retention

Millioner implements robust security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We employ industry-standard encryption protocols including SSL technology to secure data transmission between your device and our servers. Our systems are protected by firewalls, intrusion detection systems, and regular security audits conducted by independent third parties. Access to personal data is restricted to authorised personnel who require it to perform their duties and are bound by confidentiality obligations. We retain your personal information for as long as your account remains active and for a period thereafter as required by Irish and European gambling regulations. The standard retention periods are outlined in the table below.

Data CategoryRetention PeriodPurpose
Account Information7 years after account closureRegulatory compliance
Transaction Records7 years after transaction dateFinancial auditing requirements
Identity Verification Documents7 years after account closureAnti-money laundering obligations
Gameplay Logs5 yearsDispute resolution and safe gaming monitoring
Marketing Consent Records3 years after withdrawal of consentEvidence of lawful processing

After the applicable retention period expires, we securely delete or anonymise your data so that it can no longer identify you personally. You may request early deletion of certain data types, though we must retain information necessary for legal compliance.

Your Rights and Controls

Under Irish and European data protection law, you possess specific rights regarding your personal information held by Millioner. You have the right to access your personal data and receive a copy of the information we hold about you. You may request correction of inaccurate or incomplete data to ensure our records remain current and accurate. In certain circumstances, you can request deletion of your personal data, though this right is limited where we have legal obligations to retain information. You may object to processing of your data for marketing purposes at any time and can withdraw consent for any processing activities that rely on your consent. The right to data portability allows you to receive your personal data in a structured, commonly used format or request transfer to another service provider where technically feasible. You can restrict processing of your data in specific situations, such as whilst we verify accuracy of information you have disputed. To exercise any of these rights, contact our data protection team using the details provided on our website. We will respond to your request within one month, though complex requests may require up to three months with prior notification. Should you believe we have processed your data unlawfully, you have the right to lodge a complaint with the Data Protection Commission in Ireland.

Changes to This Policy

Millioner reserves the right to modify this privacy policy periodically to reflect changes in our practices, technological developments, or legal requirements. When we make material changes that affect how we collect, use, or share your personal information, we will notify you through prominent notice on our platform or via email to your registered address. The updated policy will display a revised effective date at the top of the document. We encourage you to review this privacy policy regularly to stay informed about how we protect your information. Continued use of Millioner services after changes become effective constitutes your acceptance of the revised policy. For significant changes that require your consent under applicable law, we will seek your explicit agreement before implementing such modifications. Previous versions of this policy are archived and available upon request for your reference.